Privacy Policy

1. Introduction

Welcome to Writ (QuikDB) ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document editor and e-signature platform.

By using Writ (QuikDB), you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password (encrypted)
• Payment Information: Processed securely through Stripe (we do not store credit card numbers)
• Document Content: Documents you create, edit, and share on our platform
• Signature Data: Electronic signatures and related information
• Communications: Messages you send us through support channels

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent on platform
• Device Information: Browser type, operating system, IP address
• Cookies: Session cookies for authentication and preferences
• Log Data: Access times, error logs, performance metrics

3. How We Use Your Information

We use collected information for:

• Service Delivery: Provide and maintain Writ (QuikDB) functionality
• Account Management: Create and manage your user account
• Payment Processing: Process subscriptions and payments via Stripe
• Communication: Send service updates, security alerts, and support responses
• Improvements: Analyze usage to improve features and user experience
• Security: Detect and prevent fraud, abuse, and security incidents
• Legal Compliance: Comply with legal obligations and enforce our terms

4. How We Share Your Information

We do not sell your personal data. We may share information with:

4.1 Service Providers

• Stripe: Payment processing
• Cloudflare R2: File storage for documents and PDFs
• Resend: Transactional email delivery

4.2 Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement industry-standard security measures:

• Encryption: 256-bit SSL/TLS for data in transit, AES-256 for data at rest
• Authentication: JWT tokens with 30-day expiration, optional 2FA
• Access Control: Role-based access to limit data exposure
• Monitoring: Continuous security monitoring and vulnerability scanning
• Backups: Automated daily backups with point-in-time recovery

6. Data Retention

We retain your data as follows:

• Account Data: Retained while your account is active
• Documents: Retained until you delete them or close your account
• Signed Documents: Retained for 7 years for legal compliance
• Payment Records: Retained for 7 years for tax and audit purposes
• Logs: Retained for 90 days for security and troubleshooting

7. Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Portability: Receive your data in a machine-readable format
• Restriction: Request restriction of processing in certain cases
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, contact us at cs@quikdb.net

8. GDPR & CCPA Compliance

8.1 GDPR (EU Users)

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). You have additional rights including data portability and the right to lodge a complaint with a supervisory authority.

8.2 CCPA (California Residents)

California residents have the right to request disclosure of personal information collected, request deletion, and opt-out of sale (we do not sell personal information). Contact us at cs@quikdb.net to exercise these rights.

9. Cookies

We use cookies for:

• Essential Cookies: Required for authentication and core functionality
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Understand how you use our platform (optional)

You can control cookies through your browser settings, but disabling essential cookies may affect functionality.

10. Children's Privacy

Writ (QuikDB) is not intended for users under 18 years old. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately at cs@quikdb.net.

11. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure adequate safeguards are in place through Standard Contractual Clauses (SCCs) and our service providers' compliance certifications.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or prominent notice on our platform. Continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: